Thursday, 25 September 2025

⚠️ Troubleshooting Guide

⚠️ Troubleshooting Guide

  • Machine will not power ON: Check power cable, wall socket, backup battery, and fuse
  • No image / black screen: Verify monitor brightness, probe connection, and preset selection
  • Poor image quality: Ensure adequate gel, adjust gain/depth/focus, check for probe damage
  • Doppler not working: Confirm correct mode selected, adjust PRF/scale, verify angle ≤ 60°
  • Touchscreen or keyboard unresponsive: Restart machine, check for locked panel, clean surface
  • Printer not functioning: Verify paper/ink supply, check printer connection, restart system
  • PACS/DICOM connectivity issues: Test network connection, verify server configuration, restart interface
  • Probe overheating: Stop scan, allow probe to cool, inspect for damage or overuse
  • Error messages displayed: Note error code, consult user manual, log issue, and inform service engineer
  • Persistent problems: Escalate to biomedical engineering or authorized service provider

Technician Notes:
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