📞 Contact Service
- When to Contact Service:
- Repeated error messages or system crashes
- Persistent poor image quality despite adjustments
- Probe damage (cracks, gel leakage, exposed wiring)
- Doppler malfunction (no signal or inaccurate readings)
- Unresponsive control panel or touchscreen
- PACS/DICOM communication failure
- Overheating or abnormal machine noise
- Scheduled preventive maintenance due
- Details to Provide:
- Machine model & serial number
- Date & time of issue
- Error codes or screenshots
- Probe type and serial number (if probe-related)
- Steps already taken (troubleshooting performed)
- Operator / Technician name & contact
- Service Contact Information:
Phone: ____________________________
Email: ____________________________
Service Provider / Engineer: ____________________________
Service Request Log:
_______________________________________________
_______________________________________________
Reported By: ______________________ Date: ____________ Time: ____________
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